Getting Started

Subscribe to webhooks by logging in to your Shipped Suite Admin and clicking on "Administration -> Webhooks".

Then create a new subscription by clicking on the "Add Webhook Endpoint" button and entering your desired notification URL. Select from the subscriptions list the events you would like to receive webhooks for, and then click on "Save".


Shipped Shield implementation requires webhooks

For a custom Shipped Shield integration, it is required to subscribe to and handle webhooks for refund.requested and replacement.requested

Acknowledgement and retry

Your webhook notification URL must acknowledge the notification by responding with an HTTP code 200. Any other response codes will be considered a failure to deliver. We will attempt to deliver the webhook notification up to 10 times, with an exponential backoff.